This paper propose DAIC model ( definition, analysis, improvement and implementation of continuous improvement) as a conduct improvement of the traditional six sigma process when implement six sigma to improve customer satisfaction in service.

  • 本文提出了DAIC(定义、分析、改进和实施、持续改善)模型来进行服务业顾客满意度改进的实施。

  • 互联网摘选 2025-01-20 18:54:25

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